Subject: Ticket Assigned - Shukran related query
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 29 Apr 2021 06:42:17 +0000

Hi Manish Kumar,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Shukran related query bhagyalekshmi s                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  bhagyalekshmi s Bot:  Hi Bhagyalekshmi S ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  /startOver Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  526816353            10:30 AM, 29th Apr                     bha
 gyalekshmi s                    Ok           10:30 AM, 29th Apr                   Manish                   Hi Bhagyalakshmi, Thank you for contacting us. How may I help you?           10:31 AM, 29th Apr                     bhagyalekshmi s                    My shukran balance not updated           10:31 AM, 29th Apr                     bhagyalekshmi s                             10:31 AM, 29th Apr                     bhagyalekshmi s                             10:31 AM, 29th Apr                     bhagyalekshmi s                    Screenshot attached           10:32 AM, 29th Apr                     bhagyalekshmi s                    Please do the needful           10:32 AM, 29th Apr                   Manish                   Thank you for sharing the order details. Please allow me a moment to check this for you.           10:33 AM, 29th Apr                   Manish                   Please note Shukran Points are credited to your account after 14 days from the date of delivery of 
 the order.           10:37 AM, 29th Apr                     bhagyalekshmi s                    Ok           10:38 AM, 29th Apr                     bhagyalekshmi s                    Thanks for the update           10:38 AM, 29th Apr                   Manish                   Is there anything else we can assist you with?           10:39 AM, 29th Apr                   Mohammed                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           10:41 AM, 29th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2474070