Subject: Ticket Assigned - Conversation with suhasini paul
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 29 Apr 2021 06:14:05 +0000

Hi Manish Kumar,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with suhasini paul suhasini paul                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  suhasini paul Bot:  Hi Suhasini Paul ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointkw Bot:  Please enter your order number to continue Customer:  /startOver Bot:  Looks to be an invalid order No Bot:  Please enter your order number to continue Customer:  8255519519 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  suha
 [email-masked] Bot:  Please enter your number Customer:  96566056617            09:54 AM, 29th Apr                   Manish                   Hi Suhasini, Thank you for contacting us. How may I help you?           10:03 AM, 29th Apr                     suhasini paul                    Hello, i had given my office address for delivery           10:04 AM, 29th Apr                   Manish                   Could you please share your order number so that I can assist you further?           10:04 AM, 29th Apr                     suhasini paul                    And was wondering will the items be delivered today, since we are closed on weekends           10:04 AM, 29th Apr                     suhasini paul                    Sure 8255519519           10:05 AM, 29th Apr                     suhasini paul                    Also, since i couldn't find Farwaniya as location i put dajeej           10:05 AM, 29th Apr                   Manish                   Please allow us few mins s
 o that we can check the details for you           10:06 AM, 29th Apr                     suhasini paul                    Ok           10:07 AM, 29th Apr                   Manish                   Pardon me, Rightnow we are facing some technical issue, please contact us later?           10:12 AM, 29th Apr                     suhasini paul                    K           10:12 AM, 29th Apr                   Manish                   Thank you for understanding and your cooperation!           10:13 AM, 29th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2473937