Subject: Ticket Assigned - Conversation with sakil ahamed
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 29 Apr 2021 05:26:11 +0000

Hi Manish Kumar,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with sakil ahamed sakil ahamed                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  sakil ahamed Bot:  Hi Sakil Ahamed ,what do you need help with? Customer:  Refund queries Bot:  Please choose your location Customer:  Saudi Arabia Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by SADAD or cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.   Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by SADAD - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Please note, it will take longer for us to receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0580214971            09:15 AM, 29th Apr                   Manish                   Hi Sakil , Thank you for contacting us. How may I help you?           09:15 AM, 29th Apr                   Manish                   Could you please share your order number so that I can assist you further?           09:16 AM, 29th Apr                     sakil ahamed                    I need update my shukran account           09:16 AM, 29th Apr                     sakil ahamed                    I forget my order number           09:17 AM, 29th Apr                   Manish                   If you wan to update your Shukran account then please contact the Shukran support team on 800–SHUKRAN (800–7485726), or email at [email-masked] to update your card information (mobile or email), and then you will be able to receive the verification code to link your card successfully.           09:18 AM, 29th Apr                   Manish                   Is there anything else I can assist you with?           09:20 AM, 29th Apr                   Manish                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           09:25 AM, 29th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2473805