Subject: New Reply Received - Returns for Click & Collect Order Number LM9643720679
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Mon, 26 Apr 2021 05:22:13 +0000

Hi Manish Kumar,  The customer has responded to the ticket.  Returns for Click & Collect Order Number LM9643720679  Ticket comment <div style="font-family: Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0)">
Please send this email to your management.</div>
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Your email is ridiculous. Why?</div>
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Just get the return collected. Why hasn't this STILL been completed.</div>
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The fact that this still hasn't been completed demonstrates your company's inability to get even the most basic task completed.</div>
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<div>From: Babyshop &lt;[email-masked]&gt;<br>
<b>Sent:</b> Monday, April 26, 2021 8:52 AM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#2292415] - Returns for Click &amp; Collect Order Number LM9643720679
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<div dir="ltr">Hi Dean,</div>
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<div>Thanks for your prompt response.</div>
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<div>We are truly sorry for the delay caused in resolving the issue. We can understand your concern and your disappointment here. This is surely not the experience we want our customers to have when they shop with us.</div>
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<div>We would like to inform you that we have escalated the issue to the relevant team resolve it on a top priority.</div>
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<div dir="ltr">We really appreciate your understanding and cooperation. Feel free to reach us out for any further assistance.</div>
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<div dir="ltr">Your friends,</div>
<div>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2292415