Subject: New Reply Received - Re: We’ve received your return request.
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 25 Apr 2021 00:01:33 +0000

Hi Manish Kumar,  The customer has responded to the ticket.  Re: We’ve received your return request.  Ticket comment <div dir="ltr">Hi Centrepoint,<div><br></div>
<div>Do you have an update on the complaint because no one from the warehouse has ever contacted me?</div>
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<br><div><div dir="ltr" class="gmail_signature"><div dir="ltr"><div><div dir="ltr"><div dir="ltr">Regards,<div><b>Wasif Ali</b></div>
<div>
<b>+966 53 2184502 </b><br>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Mon, Apr 19, 2021 at 1:39 PM Wasif Ali &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">
<div dir="ltr">Hi Centrepoint,<div><br></div>
<div>Its been a while since the event but I haven't received any update on the complaint lately. Even, since your last email, I have not received any call from anyone at centrepoint or the courier service</div>
<div><br></div>
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<div><div dir="ltr"><div dir="ltr"><div><div dir="ltr"><div dir="ltr">Regards,<div><b>Wasif Ali</b></div>
<div>
<b>+966 53 2184502 </b><br>
</div>
</div></div></div></div></div></div>
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<br><div class="gmail_quote">
<div dir="ltr" class="gmail_attr">On Fri, Apr 16, 2021 at 6:48 PM Centrepoint &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
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<div dir="ltr">
<div dir="ltr">Hi Wasif,</div>
<div><br></div>
<div dir="ltr">Thank you for your prompt response.</div>
<div dir="ltr"><br></div>
<div dir="ltr">We sincerely apologize for the delay in getting back to you however, our team is still investigating the complaint with the courier partner directly. As per your advise we have already shared with them the audio recordings as well as the images of the conversation. </div>
<div dir="ltr"><br></div>
<div dir="ltr">We have also asked them to contact you on priority on +966 53 2184502 asap to help you further with the complaint that you registered with us. We will update you with more details as soon as we receive further feedback from them.</div>
<div dir="ltr"><br></div>
<div dir="ltr">Thank you for your continued patience and cooperation with us.</div>
<div dir="ltr">​<br>
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<div dir="ltr">​Your Friends,</div>
<div dir="ltr">The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2351394