Subject: Ticket Assigned - Conversation with elvis / escalation
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sat, 24 Apr 2021 10:50:33 +0000

Hi Manish Kumar,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with elvis / escalation elvis                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  elvis Bot:  Hi Elvis ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  Kuwait Bot:  Please enter your order number to continue Customer:  8240389005 Bot:    Your order status is  : Delivered   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0096560705372            02:23 PM, 11th Mar                     elvis            
         Ok           02:23 PM, 11th Mar                   Prince                   Hi, Thank you for contacting us. My name is Prince. As we can see you've contacted us for order status.           02:24 PM, 11th Mar                     elvis                             02:24 PM, 11th Mar                     elvis                    I ordered this online for kwd 3.100           02:25 PM, 11th Mar                     elvis                    Tag shows 1.900 kwd           02:25 PM, 11th Mar                     elvis                    Please advice           02:25 PM, 11th Mar                     elvis                    Hi           02:26 PM, 11th Mar                     elvis                    /startOver           02:27 PM, 11th Mar                     elvis                             02:27 PM, 11th Mar                   Prince                   We sincerely apologize consider this as rare exception.  Now, we have escalated this issue and will provide you the difference value vouch
 er on email.           02:28 PM, 11th Mar                     elvis                    Ok thanks           02:28 PM, 11th Mar                   Prince                   Is there anything else i can help you with?           02:29 PM, 11th Mar                     elvis                    No thank you will wait for your email           02:30 PM, 11th Mar                   Prince                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           02:30 PM, 11th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2228977