Subject: Late delivery: order number: 8245977492
From: Manish Kumar <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Sat, 24 Apr 2021 01:05:00 -0700 (MST)

Hi Team, 

Kindly assist us to get the below order delivered. 

Case - 2352405 
Child ticket - 2418739 

With reference to the order number: 8245977492 
AWB: FP0329210001476 

Order placed on March 28, 2021 and the order status is stills showing shipped under the above mentioned tracking. 

Please check and advise if the order has been handed over to courier partner, if not, please hand it over on priority so the customer can receive the order asap. 

Thank you for your help! 

Regards, 
Manish