Subject: WWD Wrong Item - 9646622809
From: Apoorv Joshi <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: sachin maheshwari <[email-masked]>, Jessie Caparas <[email-masked]>, malik ismail <[email-masked]>, Mohd Imran <[email-masked]>, Akshay Berry <[email-masked]>, Seeta Seeta <[email-masked]>, Manish Kumar <[email-masked]>, Shakeeb Arsalan <[email-masked]>, PRINCE MALIK <[email-masked]>
Date: Sat, 24 Apr 2021 00:40:55 -0700 (MST)

Hi Team, 
​ 
Problem Statement: Wrong colour item delivered 

Order Date : Mar 30, 2021 
Order ID: 9646622809 

Item name - 161962832 - - Juniors Lorenzo Travel System 
Issue Description: Customer stated that placed the item for the red color but recived blue color. 

Kindly assist to arrange replacement/return, Case came to us on March 31, 2021 and has been escalated to concerned as per matrix multiple times but no update on the same. 

Thanks for your help help. 

Regards, 
Apoorv