Subject: New Reply Received - Click & Collect
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 21 Apr 2021 10:26:32 +0000

Hi Manish Kumar,  The customer has responded to the ticket.  Click & Collect  Ticket comment <div>Dear </div>
<div><br></div>
<div>Its disappointing that after waiting 5 days i received damaged product.</div>
<div><br></div>
<div>Why i have to suffer ??</div>
<div><br></div>
<div>Its nightmare to do online shopping with Max.</div>
<div><br></div>
<div>Regards</div>
<div><br></div>
<div>Tanveer</div>
<div>0507560937<br><br>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Wednesday, April 21, 2021, Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
<div dir="ltr">Hi Tanveer,</div>
<div><div dir="ltr">
<div style="margin:0in 0in 0.0001pt"><br></div>
<div dir="ltr" style="margin:0in 0in 0.0001pt">Thank
you for your prompt response.</div>
<div dir="ltr" style="margin:0in 0in 0.0001pt"><br></div>
<div dir="ltr" style="margin:0in 0in 0.0001pt">We sincerely apologize for the inconvenience caused to you. This is surely not the experience we want our customers to have when they shop with us.</div>
<div style="margin:0in 0in 0.0001pt"> </div>
<div style="margin:0in 0in 0.0001pt" dir="ltr">We would like to inform you that your
order ID 6297319361 is now ready for collection. </div>
<div style="margin:0in 0in 0.0001pt"> </div>
<div style="margin:0in 0in 0.0001pt" dir="ltr">We request you to please visit the store and collect you order. Kindly
make sure to have your Original ID or Passport, during the pickup. </div>
<div style="margin:0in 0in 0.0001pt"> </div>
<div style="margin:0in 0in 0.0001pt" dir="ltr">Also,
make sure to have the SMS/Email ready, as it is needed in the branch to be able to
complete the pickup process. </div>
<div style="margin:0in 0in 0.0001pt"> </div>
<div style="margin:0in 0in 0.0001pt">Feel
free to reach out to us if you need any further assistance. </div>
<div style="margin:0in 0in 0.0001pt"> </div>
<div style="margin:0in 0in 0.0001pt">
<div dir="ltr">Your friends,</div>
<div>The Support Team</div>
</div>
</div></div>
</div>

	

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Attachments :
1. <a href='http://helpae.maxfashion.com/helpdesk/attachments/2043213175207'>56DA653B-3C7E-4551-A8CD-EE4AF8A93E64.jpeg</a><br />2. <a href='http://helpae.maxfashion.com/helpdesk/attachments/2043213175208'>0DF5D3F9-8D4D-430F-B6D3-C9323987BD84.jpeg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2417707