Subject: Re: RRN: Order id - 6286829304 and 6288880675
From: Manish Kumar <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Seeta Seeta <[email-masked]>, MOHAMMED ALMUSTAFA <[email-masked]>
Date: Wed, 21 Apr 2021 03:24:04 -0700 (MST)

Hi Team, 

Please help us with the below RRNs: 

Order id - 6288880675, Amount: SAR 21.79 and Amount: SAR 96.83 

Order id - 6286829304, Amount SAR 280.00 

Thank you for your help. 

Regards, 
Manish 

From: "MOHAMMED ALMUSTAFA" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Cc: "Manish Kumar" <[email-masked]>, "Seeta Seeta" <[email-masked]> 
Sent: Wednesday, April 21, 2021 1:14:19 AM 
Subject: Refund not done. 

Hi team, 

problem statement:Refund not done. 

order number :6288880675 __ 6286829304 . 

issue description:The refund was rejected and shared with payfort since 29/3/2021 __ 25/3/2021 still customer not received the refund, please share the RRN for the refund for the order 6288880675 __ 6286829304 . 

Kindly check and do the needful asap. 

Regards, 
Mohamed.