Subject: Re: RRN - Order id - 6285331587
From: Manish Kumar <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Seeta Seeta <[email-masked]>, MOHAMMED ALMUSTAFA <[email-masked]>
Date: Tue, 20 Apr 2021 03:06:15 -0700 (MST)

Hi Team, 

Kindly assist us with RRN for the amount of SAR 109.22 in the order id - 6285331587 

Regards, 
Manish 

From: "MOHAMMED ALMUSTAFA" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Manish Kumar" <[email-masked]> 
Sent: Tuesday, April 20, 2021 3:30:15 AM 
Subject: refund issue 

Hi team, 

problem statement:Refund not done. 

order number :6285331587 . 

issue description:The refund was rejected and shared with payfort since 25/3/2021 still customer not received the refund, please share the RRN for the refund for the order 6285331587. 

Kindly check and do the needful asap. 

Regards, 
Mohamed.