Subject: Re: BABYSHOP TEAM WWD Damaged item /// 8241345146
From: Manish Kumar <[email-masked]>
To: Mohammad Shafeeque <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Tue, 20 Apr 2021 00:16:28 -0700 (MST)

Raise child ticket for LMG return collection. 

From: "Mohammad Shafeeque" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Manish Kumar" <[email-masked]> 
Sent: Monday, April 19, 2021 10:53:50 AM 
Subject: BABYSHOP TEAM WWD Damaged item /// 8241345146 

Hi Team, 

Problem Statement: BABYSHOP TEAM WWD Damaged item 

Order Date : 11/03/2021 

Order ID: 8241345146 
Tracking ID: 1000607353 
Assistance Required: Damaged Item Received 

Issue Description: Customer emailed us informing that he/she received the item on 12/03/2021 but the item which they received is damaged, customer also provided us the picture of damaged item and he visited the store they informed that the item can not be repaired , it should be replaced only . 

Now customer is asking for return and refund/ exchange the item. So we request you to check this concern and let us know if we can offer return or exchange to customer or not. 

Regards, 
Shafeeque