Subject: Re: Not Marked as NDR/9649577027
From: Manish Kumar <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, PRINCE MALIK <[email-masked]>
Date: Tue, 20 Apr 2021 00:12:33 -0700 (MST)

Hi Team, 

Below order has been marked as RTO on 3/31/2021 as per the tracking status on Fareye, the order has not been marked as NDR on Hybris. 

Kindly assist us to get it marked as NRD so that the refund can be processed for the same. 

Problem Statement: Not Marked as NDR 
Order Date: ​09 Apr, 2021 
Order ID: ​9649577027 
Tracking ID: ​ FP041021000269 
Assistance Required: Marked as NDR 

Regards, 
Manish 

From: "PRINCE MALIK" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Seeta Seeta" <[email-masked]> 
Cc: "Manish Kumar" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Monday, April 19, 2021 10:12:46 AM 
Subject: Not Marked as NDR/9649577027 

Hi Team, 

Problem Statement: Not Marked as NDR 
Order Date: ​09 Apr, 2021 
Order ID: ​9649577027 
Tracking ID: ​ FP041021000269 
Assistance Required: Marked as NDR 
Issue Description: The order has been returned back to our warehouse but still status not marked as NDR so please update the status so refund can be initiate. 

Regards, 
Prince