Subject: New Reply Received - Shukran
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 19 Apr 2021 23:16:46 +0000

Hi Manish Kumar,  The customer has responded to the ticket.  Shukran  Ticket comment <div>Good morning,</div>
<div><br></div>
<div>Kindly be informed that I’m not able to link my Shukran card (please see an attached picture). </div>
<div><br></div>
<div>My Shukran card number is: 1700000196038425</div>
<div>My email: [email-masked]</div>
<div><br></div>
<div>Thank you for your help.</div>
<div><br></div>
<div>Best regards,</div>
<div><br></div>
<div>Blanka Saleh</div>
<div><br></div>
<img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzIxMjYwOTk0NiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.fccUtwts59adLZUhUTmGovtrJ_YyRsuZ-Bp90s6JqME"><br><br><div dir="ltr">Sent from my iPhone</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On 18. 4. 2021, at 9:49, Centrepoint &lt;[email-masked]&gt; wrote:<br><br>
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	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px">
<div dir="ltr"><div dir="ltr">Hi Blanka,</div></div>
<div dir="ltr"><div dir="ltr">
<div style="line-height: 1.38"><br></div>
<div style="line-height: 1.38">Thank you for contacting us. </div>
<div style="line-height: 1.38"><br></div>
<div style="line-height: 1.38">We would be happy to help you. However for us to check and investigate, we would need some more information.</div>
<div dir="ltr" style="line-height: 1.38"><br></div>
<div dir="ltr" style="line-height: 1.38">Please let us know either your order number or the email address you used to place the order so that we can help you with the invoice.</div>
<div style="line-height: 1.38"><br></div>
<div style="line-height: 1.38">Looking forward to hearing from you.</div>
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<div><br dir="ltr"></div>
<div>We are giving you 5
days from the order date to link your account. Once you link your account
within the 5 days of purchase, your points will be automatically credited
into your Shukran account. You can only earn the points on your last purchase.</div>
<div> </div>
<div>To link your Shukran
card, please follow the below steps:</div>
<div> </div>
<div>1- Log in your
account.</div>
<div>2- Go to My account
&gt; Shukran &gt; Link your account here.</div>
<div>3- Follow the provided
steps on the webpage</div>
<div>  <br>
</div>
<div>Feel free to get in touch
with us for further assistance.</div>
<div> </div>
<div><div dir="ltr">Your friends,</div></div>
</div>
<div dir="ltr" style="line-height: 1.38">The Support Team </div>
</div></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2416150