Subject: Re: Need POD // 6281510955
From: Manish Kumar <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Mohammad Shafeeque <[email-masked]>, [email-masked], [email-masked], [email-masked]
Date: Mon, 19 Apr 2021 02:08:56 -0700 (MST)

Hi Team, 

Kindly assist us to get the proof of delivery for the below order as we have not received any update on FD. 

Order value: SAR 174.85 
Concept: Babyshop. 

Order Date : Mar 8, 2021 
Order ID: 6281510955 
Tracking ID: CRDSAL0197585521 

Delivery date: 3/11/2021. 

Thank you for your help. 

Regards, 
Manish 

From: "Mohammad Shafeeque" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Manish Kumar" <[email-masked]> 
Sent: Sunday, April 18, 2021 12:25:42 PM 
Subject: Need POD // 6281510955 

Hi Team, 

Problem Statement: Need POD 

Order Date : Mar 8, 2021 
Order ID: 6281510955 
Tracking ID: CRDSAL0197585521 
Assistance Required: Need Urgent POD 
Issue Description: The order was shipped from our side on 31/03/2020 and as per SAUDIPOST website the order delivered to customer on 3/11/21, But customer claiming that she has not received the order, Kindly check and share with us the POD and customer ID. 

Regards, 
Ahmed Ismat