Subject: New Reply Received - Returns
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 18 Apr 2021 10:42:39 +0000

Hi Manish Kumar,  The customer has responded to the ticket.  Returns  Ticket comment <div>Dear all </div>
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<div>The ball that i bought is defect , centerpoint is such a big place to sell fake products i bought stuff worth 5000 drh from centerpoint but last time to use your services again. <br><br><br><a href="https://overview.mail.yahoo.com/?.src=iOS" rel="noreferrer">Sent from Yahoo Mail for iPhone</a><br><br><div class="yahoo-quoted-begin" style="font-size: 15px; color: #715FFA; padding-top: 15px; margin-top: 0"></div>
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<div>On Sunday, April 18, 2021, 12:35 PM, Centrepoint &lt;[email-masked]&gt; wrote:</div>
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<div dir="ltr"><div dir="ltr">Hi Mostafa,</div></div>
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<div style="margin-bottom:0.0001pt">Thank you for contacting us.</div>
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<div style="margin-bottom:0.0001pt">We apologize for the inconvenience caused.</div>
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<div>We understand you are facing issue with the item you recently purchased from our website. Unfortunately the item you are trying to return comes under the category of non-returnable products which explains why you cannot see a return option.</div>
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<div> As per the policy, () products sold on our website and on our stores are non-returnable products. Hence, they can't be returned or exchanged.</div>
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<div>Once these products have been used and unpacked from their original packaging, it is not possible for the store to resell it again to the customer. </div>
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<div>We thank you for your understanding and cooperation.</div>
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<div dir="ltr">Your friends,</div>
<div>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2415559