Subject: POC: order number 6283865789
From: Manish Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked]
Cc: escalations dxbteam <[email-masked]>, Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Fri, 16 Apr 2021 00:58:09 -0700 (MST)

Hi Team, 

Please assist us on the below concern on a priority basis. 

With reference to the order number 6283865789, the customer is claiming that he has not collected the order from the store. However, as per the Hybris the order is marked as pickup completed on 3/23/2021. 

Requesting you to kindly share the POC asap. 

Details are as follow: 

Store Code - 21188 
Concept - Centrepoint 
Order Date - Mar 14, 2021 
Customer Name - Megan Pienaar 
Phone No - +966554362549 

​Thanks & Regards,