Subject: New Reply Received - Product information
From: Home Centre UAE <[email-masked]>
To: [email-masked]
Date: Tue, 13 Apr 2021 17:48:34 +0000

Hi Manish Kumar,  The customer has responded to the ticket.  Product information  Ticket comment <div dir="ltr">Hello,</div>
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<div dir="ltr">Voucher is ok then. How long will it be valid? Please make it valid for a long time. Will it be only valid Homecenter or any Landmark partners? </div>
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<div dir="ltr">Regards </div>
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<div>On 13 Apr 2021, at 13:17, Home Centre UAE &lt;[email-masked]&gt; wrote:<br><br>
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<div dir="ltr">Hi Nusinbas,<br><br>Thank you for your prompt response.</div>
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<div dir="ltr">We can understand what you have mentioned however, we do not have the option to initiate a partial refund from our end hence the reason why we are offering you a voucher at this time which you will be able to use in future to receive a direct KWD 15 discount. We sincerely apologize however, we can only offer either a voucher at this time or a full refund of the item.</div>
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<div dir="ltr">Please do let us know how you wish for us to proceed.</div>
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<div dir="ltr">We are looking forward to hear from you soon. Thank you for your help!</div>
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<div dir="ltr">Your Friends,</div>
<div dir="ltr">The Support Team<br><br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1851647