Subject: New Reply Received - Mistaken SIze of Order
From: Splash <[email-masked]>
To: [email-masked]
Date: Mon, 12 Apr 2021 04:21:54 +0000

Hi Manish Kumar,  The customer has responded to the ticket.  Mistaken SIze of Order  Ticket comment <div class="ydpf155d63yahoo-style-wrap" style="font-family: Helvetica Neue, Helvetica, Arial, sans-serif; font-size: 13px">
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        <div dir="ltr">Hi Splash Team,</div>
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<div dir="ltr">I'm yet to receive the<span><span style="font-family: -apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size: 14px"> refund amount of AED 105.00 for order ID 9641841509 that was processed from your side to my credit card under the transaction ID 169999990114441900 on 3/22/2021.</span></span>
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<div dir="ltr"><span><span style="font-family: -apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size: 14px"><br></span></span></div>
<div dir="ltr"><span><span style="font-family: -apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size: 14px">It's been more than 7-14 days as promised but I haven't received the refund yet.</span></span></div>
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<div dir="ltr">Thanks and best regards,</div>
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<div dir="ltr">Justin</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Wednesday, March 24, 2021, 03:50:11 PM GMT+4, Splash &lt;[email-masked]&gt; wrote:
                
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                <div><div id="yiv9340599365"><div><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
<div dir="ltr"><div dir="ltr">Hi Justin,</div></div>
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<div style="margin:0in 0in 0.0001pt"><br></div>
<div dir="ltr" style="margin:0in 0in 0.0001pt">Thank
you for your patience.</div>
<div style="margin:0in 0in 0.0001pt"> </div>
<div dir="ltr" style="margin:0in 0in 0.0001pt">We
apologise for the delayed response and for the inconvenience caused.</div>
<div style="margin:0in 0in 0.0001pt"> </div>
<div dir="ltr" style="margin:0in 0in 0.0001pt">The
refund amount of AED 105.00 for order ID 9641841509 has been processed from our
side to your credit card under the transaction ID 169999990114441900 on 3/22/2021.</div>
<div style="margin:0in 0in 0.0001pt"> </div>
<div style="margin:0in 0in 0.0001pt">**
Noting that your card issuer requires 7-14 additional business days to process
the refund as per the bank norms.</div>
<div dir="ltr" style="margin:0in 0in 0.0001pt">  </div>
<div style="margin:0in 0in 0.0001pt">Feel
free to get in touch with us for further assistance.</div>
<div style="margin:0in 0in 0.0001pt"> </div>
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<div dir="ltr">Your friends,</div>
<div>The Support Team</div>
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        </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2251668