Subject: New Reply Received - Delivery
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 11 Apr 2021 10:26:15 +0000

Hi Manish Kumar,  The customer has responded to the ticket.  Delivery  Ticket comment <div dir="auto">How did you know that? Because I can share my call logs yesterday and WhatsApp screenshot no one tried to contact me.<div dir="auto">That's the reason am writing you that ,please investigate this issue.</div>
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<div dir="auto"><b>Yes that's my number.</b></div>
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<div dir="auto">Am available on whatsapp too on this number.</div>
<div dir="auto">If wants any other app am ready to install it.</div>
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<div dir="auto">But my question is..... Will he contact me? Or again close the case as <b>customer not reachable.</b>
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<div dir="auto">Please trust your customers. I am not lying here it's the company doing so. You simply disregarded my request by writing courier company tried to contact me. <b>No they didn't</b>.</div>
<div dir="auto">If am wrong share me the evidence, or question them share the screenshot of call log and WhatsApp. If no WhatsApp message was sent ask them <b>why not? </b>Don't simply see the status written by them and say dear customer you are an idiot ... No... Customer is not always idiot.</div>
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<div dir="auto">This feedback was  for your quality improvement. If you want to close your eyes on this,well then thanks.</div>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sun, Apr 11, 2021, 1:10 PM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Syed,</div>
<div><br></div>
<div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
<div><br></div>
<div dir="ltr">We sincerely apologize for any inconvenience caused to you however, as we can check our courier partner has tried contacting you on the following contact number which was provided at the time of placing this order but without success: (0566083976). </div>
<div><br></div>
<div>We request you to please confirm if this is your correct contact number, if so, please share with us a suitable time to contact you. If not, please share with us your correct contact number so that we can arrange the delivery for you accordingly.</div>
<div><br></div>
<div>We are looking forward to hear from you soon. Thank you for your help!</div>
<div><br></div>
<div>Your Friends,</div>
<div>The Support Team</div>
</div></div>

	

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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2383484