Subject: damaged item: HomeCentre - Order number: 8235802001
From: Manish Kumar <[email-masked]>
To: [email-masked], tejinder singh <[email-masked]>, [email-masked], [email-masked], [email-masked]
Cc: escalations dxbteam <[email-masked]>, Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Tue, 6 Apr 2021 03:24:15 -0700 (MST)

Hi Team, 

Please check if there is any update on the below as the last note on this ticket is "the customer was contacted, an email was sent to Tejinder via Outlook". 

Kindly note that the customer has complained about the item that has been delivered to her on (25/2) that it has a defect ,as the customer has called to inform us that the wood inside the bed platform is rotten and so the legs of bed keeps bending. 

Please contact the customer on the below number to check the defect in the item. 

Ticket id - 2191464 
Order number: 8235802001 
AWB: 15944828235802001 

Item ID: 162102906 - - Vibrant King Bed - 180x200 cm 
Customer contact number: 96550498192 

Regards, 
Manish