Subject: Re: Need POD/9638180783
From: Manish Kumar <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Seeta Seeta <[email-masked]>, PRINCE MALIK <[email-masked]>
Date: Sun, 4 Apr 2021 08:36:02 -0700 (MST)

Hi Team, 

Kindly assist us to get the proof of delivery from the courier team as the agent had already riased it to the courier team however we have not received any response from their side. 

Order Date : Feb 26, 2021 
Order ID: 9638180783 
Tracking ID: FP022721000515 

Order value: AED 76.50 
Concept: Splash 

Thank you for your help. 

Regards, 
Manish 

From: "PRINCE MALIK" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Seeta Seeta" <[email-masked]> 
Cc: "Manish Kumar" <[email-masked]> 
Sent: Saturday, April 3, 2021 4:10:43 PM 
Subject: Need POD/9638180783 

Hi Team, 

Problem Statement: Need POD 
Order Date : Feb 26, 2021 
Order ID: 9638180783 
Tracking ID: FP022721000515 
Assistance Required: Need Urgent POD 
Issue Description: The order was shipped from our side on 27 Feb, 2021 and as per LMG website the order delivered to customer on 01 Mar, 2021, But customer claiming that she has not received the order, Kindly check and share with us the POD and customer ID. 

Regards, 
Prince