Subject: Re: Partial cancel fail - 6269640800
From: Manish Kumar <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, MOHAMMAD HUMAYUN <[email-masked]>
Date: Fri, 2 Apr 2021 06:27:41 -0700 (MST)

Hi Team, 

Kindly assist us to get the below order cancelled as it's been more than one month since the order has been placed still there is no consignment created yet and the customer is asking for his refund now. 

Order number : 6269640800 
order date: 2/1/2021 

Thank you for you help. 

Regards, 
Manish 

From: "MOHAMMAD HUMAYUN" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Manish Kumar" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Thursday, April 1, 2021 7:49:47 PM 
Subject: Partial cancel fail - 6269640800 

Hi Team, 

Order number : 6269640800 
Ticket : 2269664 

Issue : customer placed the order on 1st Feb and it is still not delivered to store. Customer has requested for cancellation and refund. Partial cancellation is failed. Kindly check and process the refund. 

Regards, 
Humayun.