Subject: Re: Missing items
From: Manish Kumar <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Seeta Seeta <[email-masked]>, ABDALLAH AHEMAD <[email-masked]>
Date: Thu, 1 Apr 2021 04:11:20 -0700 (MST)

Hi Team, 

Kindly assist us the partial cancellation for the below item. 

Order Date : Mar 20, 2021 
Order ID: 6286352643 

Item: 159920141_LS_MX - - Maybelline New York Master Drama Eye Pencil 
Cost: SAR 9.00 

Thank you for your help. 

Regards, 
Manish 

From: "ABDALLAH AHEMAD" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Manish Kumar" <[email-masked]> 
Sent: Wednesday, March 31, 2021 8:29:07 PM 
Subject: Missing items 

Missing Item. 

Hi Team, 

Problem Statement: Missing items 
Order Date : Mar 20, 2021 
Order ID: 6286352643 
Tracking ID: 628635264323999991 
Issue Description: Customer placed order for 9 items but as per the customer she has only received 8 items, Under the consignment details we can see that all 8 items has been shipped/Delivered from our side. the item in not showing in the consignment and the partial cancel it is showing but we unable to cancel it it failed 

The missing item is 159920141_LS_MX - - Maybelline New York Master Drama Eye Pencil 

Regards, 
Abdallah,