Subject: RE: Partial cancellation failed - 6280076966
From: Faraz Lohani <[email-masked]>
To: Jessie Caparas <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Escalations Dxbteam <[email-masked]>
Cc: seeta.seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>, mohammad humayun <[email-masked]>, Akshay Berry <[email-masked]>
Date: Sun, 28 Mar 2021 16:16:02 +0000

Hi team,

Raised tot tech : INC1014258

Thankyou and Regards,
Faraz Lohani
Customer Support Associate
Customer Service
[email-masked]

From: Jessie Caparas <[email-masked]>
Sent: Sunday, March 28, 2021 6:38 PM
To: Shakeeb Arsalan <[email-masked]>; Escalations Dxbteam <[email-masked]>; Faraz Lohani <[email-masked]>
Cc: seeta.seeta <[email-masked]>; Apoorv Joshi <[email-masked]>; Manish Kumar <[email-masked]>; mohammad humayun <[email-masked]>; Akshay Berry <[email-masked]>
Subject: RE: Partial cancellation failed - 6280076966

@Faraz Lohani<mailto:[email-masked]>

Please look into this.

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, March 28, 2021 6:06 PM
To: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Cc: seeta.seeta <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>; mohammad humayun <[email-masked]<mailto:[email-masked]>>; Akshay Berry <[email-masked]<mailto:[email-masked]>>; Jessie Caparas <[email-masked]<mailto:[email-masked]>>
Subject: Re: Partial cancellation failed - 6280076966

External email sender, please take precaution.
Hi Team,

Please assist regarding the below concern.

Regards
Shakeeb

________________________________
From: "mohammad humayun" <[email-masked]<mailto:[email-masked]>>
To: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, March 28, 2021 1:22:02 PM
Subject: Partial cancellation failed - 6280076966

Hi Team,

Order number : 6280076966
Ticket ID : 2229520

Issue : Customer placed the order on Mar 4, 2021 but the order was not ready for pick up from the store. In consignment there are only 5 items showing and rest 6 items were not shipped. Partial cancellation has been failed for those 6 items. Now order has been marked as Not Picked and refund for 5 items has been done. Need refund for 6 items that are not shipped in consignment.

Items for which partial cancellation is failed :-

154509520_LS_MX - - Revlon ColorStay Concealer
153380692_LS_MX - - Revlon PhotoReady Concealer
158865222_LS_MX - - Maybelline New York Contour
159872545_LS_MX - - REVLON Colorstay Creme Eye Shadow
155807100_LS_MX - - Revlon ColorBurst Matte Balm Shewy
160094632_LS_MX - - Revlon Superlustrous Lipstick

Kindly check and do the needful.

Regards,
Humayun.

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com