Subject: Re: Late Delivery / 9616405510
From: Manish Kumar <[email-masked]>
To: jessie caparas <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>, escalations dxbteam <[email-masked]>, Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Vaibhav Ohri <[email-masked]>
Date: Sun, 28 Mar 2021 01:55:58 -0700 (MST)

Hi Jessie, 

We are still waiting for the update on the below concern. Please assist us on the same. 

Order value: AED 347.00 
Concept: Centrepoint 

Thank you for your help. 

Regards, 
Manish 

From: "Vaibhav Ohri" <[email-masked]> 
To: "Apoorv Joshi" <[email-masked]>, "jessie caparas" <[email-masked]> 
Cc: "escalations dxbteam" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Manish Kumar" <[email-masked]> 
Sent: Saturday, March 20, 2021 5:40:42 PM 
Subject: RE: Late Delivery / 9616405510 

Dear Apoorv 

Will check with our Fuj team and update on this. 

Regards 

Vaibhav Ohri 

From: Apoorv Joshi <[email-masked]> 
Sent: Saturday, March 20, 2021 4:03 PM 
To: Jessie Caparas <[email-masked]> 
Cc: Escalations Dxbteam <[email-masked]>; Vaibhav Ohri <[email-masked]>; seeta.seeta <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Manish Kumar <[email-masked]> 
Subject: Re: Late Delivery / 9616405510 

External email sender, please take precaution. 

Hi Jessie, 

As per the tracking below order is showing delivered for which we were trying to arrange delivery on Dec 22, 2020 however, customer has came back on March 18, 2021 and is saying he still did not receive the order. 

Kindly assist to get the POD for this. 

Thank you for your help! 

Regards, 

Apoorv 

From: "Jessie Caparas" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "escalations dxbteam" < [ mailto:[email-masked] | [email-masked] ] >, "vaibhav ohri" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Rehan Khan" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Saturday, December 19, 2020 1:22:36 AM 
Subject: RE: Late Delivery / 9616405510 

[ mailto:[email-masked] | @Vaibhav Ohri ] 

For your help please. 

Thank you and Kind Regards, 

Jessie Caparas 

T: +97145172087 

From: Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Thursday, December 17, 2020 2:55 PM 
To: Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] > 
Cc: seeta.seeta < [ mailto:[email-masked] | [email-masked] ] >; Fauzan Ahmad, Musalman < [ mailto:[email-masked] | [email-masked] ] >; Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; Rehan Khan < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Re: Late Delivery / 9616405510 

External email sender, please take precaution. 

Hi Team, 

Kindly arrange the delivery for the below order. Courier team did not attempt a delivery for single time. 

Thanks for your help! 

Regards 

Apoorv 

From: "Rehan Khan" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Monday, 14 December, 2020 15:19:28 
Subject: Late Delivery / 9616405510 

Hi Team, 

The customer has placed his order on Nov 21 , 2020 but still the order has not delivered, so we have escalated to the courier team but did not received any response from their side. 

So we request you please do the needful and help us to close this case as soon as possible. 

Order Date: Nov 21, 2020 

Order ID: 9616405510 

Tracking ID: FP112220001251 

Ticket number - 1855750 

We are looking forward to your reply. 

Regards 

Rehan 

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. [ http://www.landmarkgroup.com/ | www.landmarkgroup.com ] 
This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com