Subject: New Reply Received - Return requested
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 27 Mar 2021 16:50:20 +0000

Hi Manish Kumar,  The customer has responded to the ticket.  Return requested  Ticket comment <div dir="auto">Dear Centrepoint<div dir="auto"><br></div>
<div dir="auto">No one came till now to take the product..</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Thu, 25 Mar 2021, 1:20 pm Centrepoint, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Suhail,</div>
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<div style="margin-bottom:0.0001pt"><span rel="tempredactor">Thank you for getting in touch with us.</span></div>
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<div><span rel="tempredactor" style='font-family:-apple-system,system-ui,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif' dir="ltr">We are truly sorry to hear that our courier team failed to pickup the items in the order id - 4539250978 from you. This is surely not the experience we want our customers to have when they shop with us. Our return and refunds are always meant to be a hassle free process. </span></div>
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<div><span rel="tempredactor" style='font-family:-apple-system,system-ui,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>We can understand your frustration here. Please be assured as we have now escalated this issue with our courier team and they will arrange a pickup for your items. </span></div>
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<div><span rel="tempredactor">Please allow us some time to work and get this issue fixed for you. We would really appreciate your patience and understanding here. </span></div>
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<div><span rel="tempredactor" style='font-family:-apple-system,system-ui,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Feel free to get in touch with us for further assistance.</span></div>
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<div><span rel="tempredactor" style='font-family:-apple-system,system-ui,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif' dir="ltr">Your friends,</span></div>
<div><span rel="tempredactor" style='font-family:-apple-system,system-ui,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>The Support Team</span></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2246062