Subject: New Reply Received - Returns
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 26 Mar 2021 08:46:51 +0000

Hi Manish Kumar,  The customer has responded to the ticket.  Returns  Ticket comment <div>Hello 
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<div>I returned the order but the money not came to my accounts completely to week !</div>
<div>Please help </div>
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<div dir="ltr">Sent from my iPhone</div>
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<div>On Mar 24, 2021, at 7:29 PM, Max &lt;[email-masked]&gt; wrote:<br>
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<div dir="ltr">Hi Shamma,</div>
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<div dir="ltr">Thank you for your contacting us.</div>
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<div dir="ltr">We apologise for the delayed response and for the inconvenience caused to you.</div>
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<div dir="ltr">We would like to inform you that the collection of your item in the order id - 9641541236 has been done and reached the warehouse. Once it will go through the quality check your refund will be initiated to your original payment method.</div>
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<div dir="ltr">Here's how long it will take:</div>
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<div dir="ltr">1. 3 - 5 business days to receive your returned items.</div>
<div>2. 2 business days to perform a quality check and issue a refund.</div>
<div dir="ltr">3. Your bank or card issuer may take an additional 7-14 business days to process the transaction.</div>
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<div dir="ltr">Please note that we have raised to the concerned team to expedite the return and refund process and will get back to you as soon as possible</div>
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<div>We really appreciate understanding and cooperation. Feel free to reach us out for any further assistance.</div>
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<div dir="ltr">Your friends,</div>
<div>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2250222