Subject: Proof of collection: Case id - 2201625 Order Number: 6280234876
From: Manish Kumar <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: jessie caparas <[email-masked]>, malik ismail <[email-masked]>, Mohd Imran <[email-masked]>, Akshay Berry <[email-masked]>, Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, [email-masked], [email-masked], [email-masked]
Date: Sat, 20 Mar 2021 02:30:10 -0700 (MST)

Hi Team, 

Kindly assist us to get the POC as we have already raised it to the store team on 3/12/2021 however we have not received any response from their end. 

Problem statement: The customer has reported that he has not collected his order however as per the Hybris it has been marked as collected 

Case id - 2201625 
Order Number: 6280234876 
Order Created: 3/5/2021 
Order collection date: 3/6/2021 

Order value: SAR 55.30 

Order Delivery Mode: Store pickup 
Store: Max60160 
​ 
Assistance required: Kindly assist us with the proof of collection as the customer is asking for the same. 

Regards, 
Manish