Subject: New Reply Received - Delivery
From: Home Centre UAE <[email-masked]>
To: [email-masked]
Date: Thu, 18 Mar 2021 11:44:00 +0000

Hi Manish Kumar,  The customer has responded to the ticket.  Delivery  Ticket comment <div>Thank you for your response.</div>
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<div dir="auto">Sir I had checked in my credit account but I couldn’t find my balance credit amount..</div>
<div dir="auto">U hav any code number?</div>
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<div dir="auto">If u want to refund in my knet account how much day will it take? </div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Thu, Mar 18, 2021 at 1:45 PM Homecentre &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Maheswaran,</div>
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<div dir="ltr">Thank you for your prompt response.<br><br>We apologise for the delayed response and for the inconvenience caused to you.</div>
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<div dir="ltr">We would like to inform you that the amount of KWD 4.95 in the order id - 8237341757 has been refunded to My Credit in your online account.</div>
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<div>You can use your my credit account in your online purchase in 5 easy steps:</div>
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<div>Step 1 - Simply log In</div>
<div>Step 2 - Start shopping</div>
<div>Step 3 - Add chosen items to the basket</div>
<div>Step 4 - Proceed to checkout</div>
<div>Step 5 - Select my credit as a payment option</div>
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<div dir="ltr">We also request you to please let us know if you want us to transfer the amount from the My Credit to your Knet account so that we can raise it to the concerned team accordingly.</div>
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<div dir="ltr">Looking forward to hear from you.</div>
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<div>Feel free to reach us out for further assistance.</div>
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<div dir="ltr">Your friends,</div>
<div>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2185539