Subject: New Reply Received - escalation
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 17 Mar 2021 13:09:26 +0000

Hi Manish Kumar,  The customer has responded to the ticket.  escalation  Ticket comment <div id="composeWebView_editable_content" style="text-align: left">
<div>Yes and can you explain this 2.58 was the regular price, how come it increased to 3.9?? </div>
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<br><br>Sent from Mail.ru app for iOS<br>
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<br><br>Wednesday, 17 March 2021, 3:48 PM +0300 from [email-masked]  &lt;[email-masked]&gt;:<br><div id="composeWebView_previouse_content"><blockquote id="mail-app-auto-quote" style="border-left-width: 1px; border-left-style: solid; border-left-color: rgb(0, 95, 249); margin: 10px 0px 10px 5px; padding: 0px 0px 0px 10px; display: inherit"><div class="js-helper js-readmsg-msg">
	
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            <div id="style_16159853371759766390_BODY"><div class="cl_015156"><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
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<div>Hi Amna,</div>
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<span dir="ltr" style="font-family: -apple-system, blinkmacsystemfont, 'segoe ui', roboto, 'helvetica neue', arial, sans-serif, -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, sans-serif">Thank you for your patience.<br><br>We apologise for the delayed response and for the inconvenience caused to you.</span><br style="font-family: -apple-system, blinkmacsystemfont, 'segoe ui', roboto, 'helvetica neue', arial, sans-serif, -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, sans-serif"><br style="font-family: -apple-system, blinkmacsystemfont, 'segoe ui', roboto, 'helvetica neue', arial, sans-serif, -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, sans-serif"><span dir="ltr" style="font-family: -apple-system, blinkmacsystemfont, 'segoe ui', roboto, 'helvetica neue', arial, sans-serif, -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, sans-serif">We would like to inform you that as we can see the My Credit issue has been resolved now and you had used the amount in your next  purchase.</span><br style="font-family: -apple-system, blinkmacsystemfont, 'segoe ui', roboto, 'helvetica neue', arial, sans-serif, -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, sans-serif"><br style="font-family: -apple-system, blinkmacsystemfont, 'segoe ui', roboto, 'helvetica neue', arial, sans-serif, -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, sans-serif"><span style="font-family: -apple-system, blinkmacsystemfont, 'segoe ui', roboto, 'helvetica neue', arial, sans-serif, -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, sans-serif" dir="ltr">Please do not hesitate to reopen this ticket or open a new one if you need any further assistance. </span><br style="font-family: -apple-system, blinkmacsystemfont, 'segoe ui', roboto, 'helvetica neue', arial, sans-serif, -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, sans-serif"><br style="font-family: -apple-system, blinkmacsystemfont, 'segoe ui', roboto, 'helvetica neue', arial, sans-serif, -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, sans-serif"><span style="font-family: -apple-system, blinkmacsystemfont, 'segoe ui', roboto, 'helvetica neue', arial, sans-serif, -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, sans-serif">Your friends,</span><br style="font-family: -apple-system, blinkmacsystemfont, 'segoe ui', roboto, 'helvetica neue', arial, sans-serif, -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, sans-serif"><span style="font-family: -apple-system, blinkmacsystemfont, 'segoe ui', roboto, 'helvetica neue', arial, sans-serif, -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, sans-serif">The Support Team</span>
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Attachments :
1. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043202518261'>image-17-03-21-04-03.jpeg</a><br />2. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043202518262'>image-17-03-21-04-03-1.jpeg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2139098