Subject: New Reply Received - Re: How did you enjoy shopping with us?
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 16 Mar 2021 09:51:59 +0000

Hi Manish Kumar,  The customer has responded to the ticket.  Re: How did you enjoy shopping with us?  Ticket comment <div><br></div>
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<div>On Tuesday, March 16, 2021, 12:49 PM, Wrigley Calabines &lt;[email-masked]&gt; wrote:</div>
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<div class="yiv5676266548yahoo-quoted-begin" style="font-size:15px;color:#715FFA;padding-top:15px;margin-top:0">On Monday, March 15, 2021, 1:19 PM, Centrepoint &lt;[email-masked]&gt; wrote:</div>
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	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 2132665</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
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<div dir="rtl">عميلنا العزيز,<br><br>تتعلق هذه الرسالة الإلكترونية بحالة خدمة العملاء الخاصة بك # 2132665<br><br>نحن نقوم بمتابعة بريدنا الإلكتروني منذ يوم (المذكور أدناه). لم نسمع منك خلال اليوم السابق. نطلب منكم تزويدنا بالمعلومات المطلوبة في البريد الإلكتروني التالي أدناه لمساعدتنا في حل استفسارك.<br><br>نطلب منك التفضل بالرد خلال 24 ساعة القادمة ، أو سيتم إغلاق الطلب بشكل تلقائي واعتبار أن القضية قد تم حلها.<br><br>نتطلع الى ردكم.</div>
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<div dir="ltr">Manish Kumar : </div>
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<div dir="ltr">Hi Wrigley,</div>
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<div>Thank you for contacting us. </div>
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<div dir="ltr">We apologise for the delayed response and for the inconvenience caused to you.</div>
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<div>We would be happy to help you. However for us to check and investigate, we would need some more information. </div>
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<div dir="ltr">Please let us know the item name along with the order id which you want to return so that we can raise a return request for you.</div>
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<div>Looking forward to hearing from you.</div>
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<div dir="ltr">Your friends,</div>
<div>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2132665