Subject: New Reply Received - escalation warehouse
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 12 Mar 2021 17:56:51 +0000

Hi Manish Kumar,  The customer has responded to the ticket.  escalation warehouse  Ticket comment <div dir="auto">Hahahaha&#128514;&#128514;&#128514;<div dir="auto"><br></div>
<div dir="auto">Thank you very much for your prompt response.... </div>
<div dir="auto"><br></div>
<div dir="auto">I didn't expect that you guys reply to your customers....that's too after 6-7 days. </div>
<div dir="auto"><br></div>
<div dir="auto"><br></div>
<div dir="auto">Disappointed me. </div>
<div dir="auto">That's why I cancelled the order after 11 days. No one was responded properly and no one did not reply the reason why the order was so delayed. </div>
</div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Fri, 12 Mar, 2021, 7:00 pm Centrepoint, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
<div dir="ltr"><div dir="ltr">Hi Abul,</div></div>
<div dir="ltr"><div dir="ltr">
<div style="margin:0in 0in 0.0001pt"> </div>
<div style="margin:0in 0in 0.0001pt" dir="ltr">Thank
you for your patience.</div>
<div style="margin:0in 0in 0.0001pt"> </div>
<div style="margin:0in 0in 0.0001pt" dir="ltr">We
apologise for the delayed response and for the inconvenience caused.</div>
<div style="margin:0in 0in 0.0001pt">​<br>
</div>
<div style="margin:0in 0in 0.0001pt" dir="ltr">We would like to inform you that as we can check you order had already cancelled your order id 6278533066</div>
<div style="margin:0in 0in 0.0001pt"> </div>
<div style="margin:0in 0in 0.0001pt" dir="ltr">The refund amount of SAR 35.00 has been processed from our side to your credit card under the transaction ID 169999990104120369 on 3/9/2021 and it will reflect in your account within 7 - 14 working days.</div>
<div style="margin:0in 0in 0.0001pt"> </div>
<div style="margin:0in 0in 0.0001pt">Feel
free to get in touch with us for further assistance.</div>
<div style="margin:0in 0in 0.0001pt"> </div>
<div style="margin:0in 0in 0.0001pt">
<div dir="ltr">Your friends,</div>
<div>The Support Team</div>
</div>
</div></div>
</div>

	

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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2202584