Subject: New Reply Received - refund not initiated in the customer's credit
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Thu, 11 Mar 2021 18:40:06 +0000

Hi Manish Kumar,  The customer has responded to the ticket.  refund not initiated in the customer's credit  Ticket comment <div dir="auto">What about the rest...it was a purchase of 49 aed ...not 19 aed </div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sat, 6 Mar 2021, 13:08 Babyshop, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
<div dir="ltr">Hi Nayeem,</div>
<div><br></div>
<div dir="ltr">Thank you for your patience.</div>
<div>​<br>
</div>
<div>We apologise for the delayed response and for the inconvenience caused to you.</div>
<div dir="ltr">
<div> </div>
<div dir="ltr">We would like to inform you that the refund amount of AED 19.00 in the order id - 9607146651 has been initiated to My Credit in your online account.</div>
<div> </div>
<div>You can use your my credit account in your online purchase in 5 easy steps:</div>
<div> </div>
<div>Step 1 - Simply log In</div>
<div>Step 2 - Start shopping</div>
<div>Step 3 - Add chosen items to the basket</div>
<div>Step 4 - Proceed to checkout</div>
<div>Step 5 - Select my credit as a payment option</div>
<div dir="ltr"> </div>
<div>Feel free to reach us out for further assistance.</div>
<div> </div>
<div dir="ltr">Your friends,</div>
<div>The Support Team</div>
</div>
</div>

	

</div></blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1919807