Subject: Re: Partial cancelation request #6244988971
From: Manish Kumar <[email-masked]>
To: jessie caparas <[email-masked]>
Cc: Mohd Imran <[email-masked]>, Seeta Seeta <[email-masked]>, HAMZA <[email-masked]>, escalations dxbteam <[email-masked]>, Shakeeb Arsalan <[email-masked]>, malik ismail <[email-masked]>, Akshay Berry <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Wed, 10 Mar 2021 07:47:39 -0700 (MST)

Hi Jessie, 

Could you please assist us to get the item(162366259 - - Spider-Man Print Baseball Cap) cancelled as it was not included in the consignment. 

As we can check one quantity has been cancelled successfully however the other one is still pending to be cancelled. 

Thank you for your help. 

Regards, 
Manish 

From: "Apoorv Joshi" <[email-masked]> 
To: "jessie caparas" <[email-masked]> 
Cc: "Mohd Imran" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "HAMZA" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "malik ismail" <[email-masked]>, "Akshay Berry" <[email-masked]>, "Manish Kumar" <[email-masked]> 
Sent: Monday, March 8, 2021 9:42:59 PM 
Subject: Re: Partial cancelation request #6244988971 

Hi Jessie, 

Please assist on the below case. 

Thank you for your help! 

Regards, 
Apoorv 

From: "Jessie Caparas" <[email-masked]> 
To: "Apoorv Joshi" <[email-masked]>, "Mohd Imran" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "HAMZA" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "malik ismail" <[email-masked]>, "Akshay Berry" <[email-masked]>, "Manish Kumar" <[email-masked]> 
Sent: Sunday, February 28, 2021 6:44:57 PM 
Subject: RE: Partial cancelation request #6244988971 

[ mailto:[email-masked] | @Mohd Imran ] can you please update on the below? 

Thank you and Kind Regards, 

Jessie Caparas 

T: +97145172087 

From: Apoorv Joshi <[email-masked]> 
Sent: Sunday, February 28, 2021 5:11 PM 
To: Jessie Caparas <[email-masked]> 
Cc: Mohd Imran <[email-masked]>; seeta.seeta <[email-masked]>; HAMZA <[email-masked]>; Escalations Dxbteam <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Malik Ismail <[email-masked]>; Akshay Berry <[email-masked]>; Manish Kumar <[email-masked]> 
Subject: Re: Partial cancelation request #6244988971 

External email sender, please take precaution. 

Hi Jessie, 

Can you please assist in getting an update on the below case. Item still not cancelled and case pending since Dec 2020. 

Thank you for your help! 

Regards, 

Apoorv 

From: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Mohd Imran" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "HAMZA" < [ mailto:[email-masked] | [email-masked] ] >, "escalations dxbteam" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "Jessie Caparas" < [ mailto:[email-masked] | [email-masked] ] >, "malik ismail" < [ mailto:[email-masked] | [email-masked] ] >, "Akshay Berry" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Monday, January 4, 2021 12:07:08 PM 
Subject: Re: Partial cancelation request #6244988971 

Hi Imran, 

Need your assistance in the below case. 

Thanks & Regards, 
Seeta Kunwar 

From: "Fauzan Musalman" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Mohd Imran" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "HAMZA" < [ mailto:[email-masked] | [email-masked] ] >, "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "escalations dxbteam" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Saturday, 2 January, 2021 07:13:24 
Subject: Re: Partial cancelation request #6244988971 

Hi Imran, 

Any update on the below case. 

Regards, 

Fauzan 

From: "Mohd Imran" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "HAMZA" < [ mailto:[email-masked] | [email-masked] ] >, "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "escalations dxbteam" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Monday, 28 December, 2020 17:07:30 
Subject: RE: Partial cancelation request #6244988971 

Raised to tech INC0940918 

Regards , 

Mohd. Imran 

Customer Support WEB TEAM. 

Landmark Tower, Dubai 

+971-45172116 

From: Fauzan Ahmad . Musalman < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Monday, December 28, 2020 6:28 AM 
To: Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] > 
Cc: HAMZA < [ mailto:[email-masked] | [email-masked] ] >; seeta.seeta < [ mailto:[email-masked] | [email-masked] ] >; Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] >; Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Partial cancelation request #6244988971 
Importance: High 

External email sender, please take precaution. 

Hi Team, 

With reference to order # 6244988971 

Order Date: Nov 20, 2020 

Kindly assist us to cancel the item 162366259 - - Spider-Man Print Baseball Cap . As it has not shipped. 

Regards, 

Fauzan 

From: "HAMZA" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Monday, December 28, 2020 5:24:11 AM 
Subject: Need Refund 

Hi team, 

Order Date : Nov 20, 2020 

Order ID: 6244988971 

Tracking ID: CRDSAL0106438120 

This item (Spider-Man Print Baseball Cap) has not been shipped, please make cancellation and refund asap. 

Regards, 

Hamza 

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This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com