Subject: DED case: Proof of delivery: Order No: 9625716689 Tracking ID: FP010221000020
From: Manish Kumar <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: jessie caparas <[email-masked]>, Mohd Imran <[email-masked]>, Akshay Berry <[email-masked]>, malik ismail <[email-masked]>, [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 8 Mar 2021 01:08:00 -0700 (MST)

Hi Team, 

Please note that the customer is threatening to raise it to the DED, please do the needful on a priority as the agent had already raised it to the courier team from FD however there is response from LMG courier team. 

Subject: Proof of delivery 

Case id - 1957724 
Order No: 9625716689 
Tracking ID: FP010221000020 

Description: Customer is claiming that she did not receive the order. 
Kindly provide us with proof of delivery which shows signature and ID proof of the customer. 

Best Regards, 
Manish