Subject: New Reply Received - arrange call back
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 08 Mar 2021 07:12:46 +0000

Hi Manish Kumar,  The customer has responded to the ticket.  arrange call back  Ticket comment <div dir="auto">Hi<div dir="auto">I'm still waiting for the refund credited to my account.</div>
<div dir="auto">Kindly let me know the status of my refund.</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sat, Feb 27, 2021, 11:45 AM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Dr. Samrah,<br><br>Thank you for your prompt response.<br> <br>We apologise for the inconvenience caused.</div>
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<div dir="ltr">Please be informed that the refund has has ready been processed from our side.<br> <br>The refund amount of AED 7.62 for order ID 9633690625 has been processed from our side to your credit card under the transaction ID 169999990087544446 on 2/22/2021 and it will reflect in your account within 7 - 14 working days.<br><br>We would like to inform you that the amount of AED 79.34 against your return has been refunded to My Credit in your online account.<br> <br>You can use your my credit account in your online purchase in 5 easy steps:<br> <br>Step 1 - Simply log In<br>Step 2 - Start shopping<br>Step 3 - Add chosen items to the basket<br>Step 4 - Proceed to checkout<br>Step 5 - Select my credit as a payment option<br> <br>Feel free to get in touch with us for further assistance.<br> <br>Your friends,<br>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2086444