Subject: Ticket Assigned - Order cancelation Old ticket ID: 25744
From: Shoemart <[email-masked]>
To: [email-masked]
Date: Sat, 06 Mar 2021 08:10:11 +0000

Hi Manish Kumar,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Order cancelation Old ticket ID: 25744 Support :  

 Hi Tabby, 

 Thank you for contacting us. 
   
 We see that you want us to cancel your order with order number: 9638636138. Unfortunately, we won't be able to cancel your order at the moment as your order is in transit and is with the courier now. However, we customer can refuse the delivery. 
   
 Also if the customer will receive a call from the courier agent, we request you to inform him to cancel the delivery.  
   
 We thank you for your understanding and cooperation.  
 ​ 
 Feel free to get in touch with us for further assistance. 
   
 Your friends, 
 The Support Team 

 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2192614