Subject: New Reply Received - Returns
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 04 Mar 2021 10:56:02 +0000

Hi Manish Kumar,  The customer has responded to the ticket.  Returns  Ticket comment <div id="composeWebView_editable_content" style="text-align: left">
<div>Dea sir</div>
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<div>There is no any update about the pickup.</div>
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<div>Waiting for your response </div>
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<div>Regards </div>
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<br><br>Sent from myMail for iOS<br>
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<br><br>Saturday, 27 February 2021, 6:07 PM +0300 from Centrepoint  &lt;[email-masked]&gt;:<br><div id="composeWebView_previouse_content"><blockquote id="mail-app-auto-quote" style="border-left-width: 1px; border-left-style: solid; border-left-color: rgb(252, 44, 56); margin: 10px 0px 10px 5px; padding: 0px 0px 0px 10px; display: inherit"><div class="js-helper js-readmsg-msg">
	
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<div dir="ltr">Hi Adnan,</div>
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<div style="margin-bottom: 0.0001pt">Thank you for getting in touch with us.</div>
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<div dir="ltr">We are truly sorry to hear that our courier team failed to pickup the items in the order id - 6274024980 from you. This is surely not the experience we want our customers to have when they shop with us. Our return and refunds are always meant to be a hassle free process.</div>
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<div>We can understand your frustration here. Please be assured as we have now escalated this issue with our courier team and they will arrange a pickup for your items. </div>
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<div>Please allow us some time to work and get this issue fixed for you. We would really appreciate your patience and understanding here. </div>
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<div>Feel free to get in touch with us for further assistance.</div>
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<div dir="ltr">Your friends,</div>
<div dir="ltr">The Support Team</div>
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</div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2160808