Subject: New Reply Received - Delivery
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 01 Mar 2021 17:46:23 +0000

Hi Manish Kumar,  The customer has responded to the ticket.  Delivery  Ticket comment <div id="composeWebView_editable_content" style="text-align: left">
<div>Hello centerpoint</div>
<div><br></div>
<div>i bought online 2 times but shukran card didn't credited any point</div>
<div><br></div>
<div>my shukran card number is </div>
<div>1100000260665707</div>
<div><br></div>
<div>i linked with my account in apps .</div>
<div><br></div>
<div id="mail-app-auto-default-signature">
<br><br>Sent from App for Gmail<br>
</div>
<br><br>Monday, 1 March 2021, 7:19 AM +0300 from [email-masked]  &lt;[email-masked]&gt;:<br><div id="composeWebView_previouse_content"><blockquote id="mail-app-auto-quote" style="border-left-width: 1px; border-left-style: solid; border-left-color: rgb(219, 72, 63); margin: 10px 0px 10px 5px; padding: 0px 0px 0px 10px; display: inherit"><div class="js-helper js-readmsg-msg">
	
 	<div>

			<div id="style_16145723710000002984_BODY"><div class="cl_607481"><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 2136466</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
<div dir="ltr"><br></div>
<div dir="rtl">عميلنا العزيز,<br><br>تتعلق هذه الرسالة الإلكترونية بحالة خدمة العملاء الخاصة بك # 2136466<br><br>نحن نقوم بمتابعة بريدنا الإلكتروني منذ يوم (المذكور أدناه). لم نسمع منك خلال اليوم السابق. نطلب منكم تزويدنا بالمعلومات المطلوبة في البريد الإلكتروني التالي أدناه لمساعدتنا في حل استفسارك.<br><br>نطلب منك التفضل بالرد خلال 24 ساعة القادمة ، أو سيتم إغلاق الطلب بشكل تلقائي واعتبار أن القضية قد تم حلها.<br><br>نتطلع الى ردكم.</div>
<div dir="ltr">
<span>-</span>——</div>
<div dir="ltr">Manish Kumar : </div>
<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
<div dir="ltr">
<div dir="ltr">Hi Khalil,</div>
<div><br></div>
</div>
<div dir="ltr"><div dir="ltr">
<div>Thank you for contacting us.</div>
<div><br></div>
<div>We apologise for the late response and the inconvenience caused to you.</div>
<div><br></div>
<div dir="ltr">We would like to inform you that as we can see your order 7435607983 has delivered partially to your shipping address on 2/15/2021</div>
<div><br></div>
<div dir="ltr">Please be informed that we have escalated to the concerned team to arrange the deliver for the remaining item (160477761 - - Giggles Penelope Baby Cot Bed) on a priority.</div>
<div><br></div>
<div>Feel free to reach us out for any further assistance.</div>
<div><br></div>
<div dir="ltr">Your friends,</div>
<div dir="ltr">The Support Team</div>
</div></div>
</div>
<div></div>
<div><br></div>
<br>

</div></div></div>

		
	</div>

</div></blockquote></div>
</div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2136466