Subject: New Reply Received - Delivery
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 28 Feb 2021 04:43:25 +0000

Hi Manish Kumar,  The customer has responded to the ticket.  Delivery  Ticket comment <div dir="ltr">Thank you for your response.<div>I Hope the money will be refunded soon, as it's already paid.</div>
<div>Thanks again. Regards</div>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sat, Feb 27, 2021 at 1:07 PM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Resmi,</div>
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<div>Thank you for contacting us.</div>
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<div>We apologise for the inconvenience caused to you.</div>
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<div>We see that you are contacting regarding the order you placed on our website with order number 6273440285</div>
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<div> As per the tracking information, we can see that your order has been returned back to our warehouse. We had previously informed you that your order is with the courier facility. </div>
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<div>Our courier partner tried to contact you multiple times on the contact number which was provided at the time of placing this order: (+966591716695) but without success. The courier has now sent the items back to the warehouse and the return process has already been initiated. Unfortunately we are unable to resend the items once the return process has already been initiated it will reflect in your account within 7 - 14 working days.</div>
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<div>We would request you to please place a new order for the same items if available with your contact number and we will try our best to make sure the items are delivered to you in a timely fashion. </div>
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<div>We thank you for your understanding and cooperation. Stay Safe!</div>
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<div>Your Friends,</div>
<div dir="ltr">The Support Team</div>
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<div dir="ltr"><div><br></div></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2159228