Subject: RE: Credit transfer 2000545883
From: Akshay Berry <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Apoorv Joshi <[email-masked]>, seeta.seeta <[email-masked]>, Manish Kumar <[email-masked]>, MOHAMMED ALMUSTAFA <[email-masked]>, Jessie Caparas <[email-masked]>, Malik Ismail <[email-masked]>
Date: Sat, 27 Feb 2021 08:35:04 +0000

Hi @Shakeeb<mailto:[email-masked]>,

This has been shared with the Finance team already.

Regards,
Akshay Berry
Email: [email-masked]<mailto:[email-masked]>
T: +971 4 5172125

From: Shakeeb Arsalan <[email-masked]>
Sent: Friday, February 26, 2021 5:15 PM
To: Escalations Dxbteam <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>; seeta.seeta <[email-masked]>; Manish Kumar <[email-masked]>; MOHAMMED ALMUSTAFA <[email-masked]>; Jessie Caparas <[email-masked]>; Malik Ismail <[email-masked]>; Akshay Berry <[email-masked]>
Subject: Re: Credit transfer 2000545883

External email sender, please take precaution.
Hi Team,

Please check regarding the hybris ticket created on 14th of Feb as the team has not gotten back to us yet.

Regards
Shakeeb

________________________________
From: "MOHAMMED ALMUSTAFA" <[email-masked]<mailto:[email-masked]>>
To: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, February 26, 2021 6:23:32 AM
Subject: Credit transfer

Hi team,

problem statement : Credit transfer.

order number: 2000545883.
Hybris Ticket ID: 00101046

issue description : customer requested to transfer his credit refund to his bank account, and created ticket to the finance team on 14/2/2021 but still not transferred to his bank account customer is chasing us in chat every day for the transfer please do the needful asap.

Regards,
Mohamed.

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Subject: Bank Transfer 2000545883
From: Malik Ismail <[email-masked]>
To: Alinaqi Bhavnagri <[email-masked]>, Ahmed Ibrahim Waheed Mohamed <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>
Date: Thu, 25 Feb 2021 12:32:34 +0000

Hi Team,

Please process refund to bank account ASAP.

Order ID 2000545883 - ticket 00101046

Regards,

Malik Ismail

Web Team | Landmark Group

T: +97145172086