Subject: New Reply Received - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 23 Feb 2021 09:28:58 +0000 (UTC)

Hi Manish Kumar,  The customer has responded to the ticket.  Conversation with User  Ticket comment <div dir="ltr">Dear Sir ,<div><br></div>
<div>  Sorry for the delay , please note that the shipment has been delivered to the updated address 2 days before .</div>
<div>Thanks for the support </div>
<div><br></div>
<div>Regards,</div>
<div><br></div>
<div>Manolin S</div>
</div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Tue, Feb 23, 2021 at 12:22 PM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 2085768</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
<div dir="ltr"><br></div>
<div dir="rtl">عميلنا العزيز,<br><br>تتعلق هذه الرسالة الإلكترونية بحالة خدمة العملاء الخاصة بك # 2085768<br><br>نحن نقوم بمتابعة بريدنا الإلكتروني منذ يوم (المذكور أدناه). لم نسمع منك خلال اليوم السابق. نطلب منكم تزويدنا بالمعلومات المطلوبة في البريد الإلكتروني التالي أدناه لمساعدتنا في حل استفسارك.<br><br>نطلب منك التفضل بالرد خلال 24 ساعة القادمة ، أو سيتم إغلاق الطلب بشكل تلقائي واعتبار أن القضية قد تم حلها.<br><br>نتطلع الى ردكم.</div>
<div dir="ltr">
<span>-</span>——</div>
<div dir="ltr">Manish Kumar : </div>
<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
<div dir="ltr">
<div dir="ltr">Hi Manolin,</div>
<div><br></div>
</div>
<div dir="ltr"><div dir="ltr">
<div>Thank you for contacting us.</div>
<div><br></div>
<div>We apologise for the late response and the inconvenience caused to you.</div>
<div><br></div>
<div dir="ltr">We would like to inform you that as we can see your order 4534804859 has delivered successfully to your shipping address on 2/13/2021.</div>
<div><br></div>
<div>We request you to please confirm the same that you had received your order.</div>
<div><br></div>
<div>Feel free to reach us out for any further assistance.</div>
<div><br></div>
<div dir="ltr">Your friends,</div>
<div>The Support Team</div>
</div></div>
</div>
<div></div>
<div><br></div>
<br>

</div></blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2085768