Subject: Return and refund: Order Number: 9757532823, Tracking id - 45083212742
From: Manish Kumar <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: jessie caparas <[email-masked]>, malik ismail <[email-masked]>, Akshay Berry <[email-masked]>, Mohd Imran <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Seeta Seeta <[email-masked]>
Date: Sat, 20 Feb 2021 06:31:38 -0700 (MST)

Hi Team, 

Please assist us to close the below case as we are not getting any response on the Child ticket. 

Problem statement: Refund Not initiated yet 

Child ticket id - 2071484 
Case id - 2071484 
Order Number: 9757532823 
Order Created: 10/14/2019 
Tracking id - 45083212742 

Return request created: 10/20/2019 
RMA - 42448111 

Assistance Required: Process the refund on priority 

Kindly note that as per tracking the item has been returned to the warehouse on 10/23/2019 still the refund for the same has not been initiated. 

Regards, 
Manish