Subject: You have new messages in Group: Livesalesman Team
From: "Freshconnect" <[email-masked]>
To: "Manish Kumar" <[email-masked]>
Date: Wed, 17 Feb 2021 12:31:44 +0000 (UTC)

Hey Manish Kumar ,

You have new message(s) in this group.

Livesalesman Team

A

1959928 - The collection was arranged on 14th Feb, but when driver contacted the customer they informed him they don’t want to return anything.
Please confirm with the customer and reassign again, if the collection needs to be done.

Akshay Berry

S

Akshay Berry

1959928 - The collection was arranged on 14th Feb, but when driver contacted the customer they informed him they don’t want to return anything.
Please confirm with the customer and reassign again, if the collection needs to be done.

Ok

Shakeeb Arsalan

A

1812424 - pickup completed please reply and close

Akshay Berry

A

1921330 - refunded as goodwill plz close

Akshay Berry

S

Ok Will do that

Shakeeb Arsalan

J

this is sorted. 1702245 custoemr agreed for my credit

Jessie Kathleen Go Caparas

S

Akshay Berry

1921330 - refunded as goodwill plz close

on it

Seeta Kunwar

J

Jessie Kathleen Go Caparas

this is sorted. 1702245 custoemr agreed for my credit

i mean voucher

Jessie Kathleen Go Caparas

J

2000375 -customer agreed to get the points back.

Jessie Kathleen Go Caparas

S

Hi Team,

Can we get on a quick call, we needs to discuss few points.

Seeta Kunwar

A

@seeta.seeta @shakeeb.arsalan - just a heads up guys, if the ticket is assigned to the Escalations group and we are following up on the case then please do not assign them back to LSM

Akshay Berry

A

1812424 & 1959928

Akshay Berry

S

Akshay Berry

@seeta.seeta @shakeeb.arsalan - just a heads up guys, if the ticket is assigned to the Escalations group and we are following up on the case then please do not assign them back to LSM

We assign them back whenever you ask us to reply
is that okay ?

Shakeeb Arsalan

A

Shakeeb Arsalan

We assign them back whenever you ask us to reply
is that okay ?

do not assign back unless we say so.

Akshay Berry

S

Akshay Berry

do not assign back unless we say so.

Ok

Shakeeb Arsalan

S

Seeta Kunwar

Hi Team,

Can we get on a quick call, we needs to discuss few points.

@jessie.caparas
Please let us have a call when u r free

Shakeeb Arsalan

J

sure

Jessie Kathleen Go Caparas

J

jessie go is inviting you to a scheduled Zoom meeting.

Topic: jessie go's Personal Meeting Room

Join Zoom Meeting
https://zoom.us/j/2506206321?pwd=R0ZUblNxUjVoSTV2Z0FKeUdVdGN6Zz09

Meeting ID: 250 620 6321
Passcode: 405471

Jessie Kathleen Go Caparas

J

join now

Jessie Kathleen Go Caparas

M

@apoorv , Order 6269653444, Dear please send the voucher to the customer, mail is since Monday, and make sure to send those mails to customers within 24 hours as those are MOC cases and when we do not send them the vouchers they became more frustrated, appreciate your efforts

Mohamed Nagy

S

Mohamed Nagy

@apoorv , Order 6269653444, Dear please send the voucher to the customer, mail is since Monday, and make sure to send those mails to customers within 24 hours as those are MOC cases and when we do not send them the vouchers they became more frustrated, appreciate your efforts

Hi @mohamed.nagy , apoorv is on leave till end of this month and I am not able to find any voucher related email with mentioned order number.

Can you please always loop me in CC in all emails.

Seeta Kunwar

S

?

Seeta Kunwar

M

i will forward the mails to you

Mohamed Nagy

S

Mohamed Nagy

i will forward the mails to you

Please loop me also

Shakeeb Arsalan

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