Subject: New Reply Received - complaint letter about wrong product shipped
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 15 Feb 2021 17:19:40 +0000 (UTC)

Hi Manish Kumar,  The customer has responded to the ticket.  complaint letter about wrong product shipped  Ticket comment <div>
<div dir="auto">Dear Team ,</div>
<div dir="auto">Good evening </div>
<div dir="auto">With all respect as we discussed in the first email </div>
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<div dir="auto" style="font-size:1rem;color:rgb(49,49,49);word-spacing:1px">I made order for two different pairs of anklets (two pairs total 4) as you can check the attached order details, instead of pairs they dispatched single anklets (2 only different pairs ).</div>
<div dir="auto" style="font-size:1rem;color:rgb(49,49,49);word-spacing:1px">Kindly do the needful to get the missing items to my same shipping address.</div>
<div dir="auto" style="font-size:1rem;color:rgb(49,49,49);word-spacing:1px">Requesting your support.</div>
<div dir="auto" style="font-size:1rem;color:rgb(49,49,49);word-spacing:1px"><br></div>
<div dir="auto" style="font-size:1rem;color:rgb(49,49,49);word-spacing:1px">Faithfully yours customer,</div>
<div dir="auto" style="font-size:1rem;color:rgb(49,49,49);word-spacing:1px">Clement Douglas Rodrigues </div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sun, 14 Feb 2021 at 2:58 PM, Centrepoint &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Clement,</div>
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<div dir="ltr">Thanks for getting in touch with us.</div>
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<div>We would like to inform you that as we can see with respect to order #, all the items including the item (Crystal Studded Anklet with Lobster Claw Clasp and Star Detail Anklet with Lobster Claw Clasp) have been delivered to you successfully on 1/20/2021.</div>
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<div dir="ltr">We would like to request you to check the shipment again and Please let us know if you have not received the request.</div>
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<div>We look forward to hearing from you.</div>
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<div dir="ltr">Your friends,</div>
<div>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2047207