Subject: Ticket Assigned - Conversation with Orange Basketball
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 14 Feb 2021 15:17:14 +0000 (UTC)

Hi Manish Kumar,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Orange Basketball Orange Basketball                    Order no 6271559990           06:58 PM, 14th Feb                     Orange Basketball                             06:58 PM, 14th Feb                   Manish                   Hi, Thank you for contacting us. My name is Manish, I would happy to assist you.           07:02 PM, 14th Feb                     Orange Basketball                    I have tried returning it back at the store but they refused to take it back as I have requested for return online. They asked me to cancel the request for return.           07:02 PM, 14th Feb                     Orange Basketball                    Hi Manish hope you have seen the above screenshot of the order placed           07:02 PM, 14th Feb                   Manish                   We apologise for the inconvenience caused to you.           07:05 PM, 14th Feb                   Manish                   Please allow us few mins so that we can check the details for you           07:05 PM, 14th Feb                     Orange Basketball                    Okay           07:05 PM, 14th Feb                   Manish                   Thank you for your patience.           07:07 PM, 14th Feb                   Manish                   please confirm your contact number: +966570946679           07:08 PM, 14th Feb                     Orange Basketball                    Yeah           07:09 PM, 14th Feb                     Orange Basketball                    Please let me know if I can return the product personally...           07:09 PM, 14th Feb                   Manish                   thank you for confirming the contact number.           07:11 PM, 14th Feb                   Manish                   Please note that we will forward your request  to the courier team to prioritise the collection and will get back to you as soon as possible.           07:12 PM, 14th Feb                   Manish                   Please let us know if you have any other query.           07:12 PM, 14th Feb                     Orange Basketball                    Thank you so much           07:12 PM, 14th Feb                     Orange Basketball                    When can I expect the courier team to pick the product           07:13 PM, 14th Feb                   Manish                   please note that we can not assure you the exact date however please be rest assured we will try our best to get it collected at the earliest.           07:15 PM, 14th Feb                     Orange Basketball                    Ok thank you           07:15 PM, 14th Feb                   Manish                   and our courier team will contact you before attempting the collection.           07:15 PM, 14th Feb                     Orange Basketball                    Okay           07:15 PM, 14th Feb                   Manish                   It was a pleasure assisting you. Thank you for shopping with us and have a wonderful day.           07:16 PM, 14th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2100645