Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 14 Feb 2021 15:09:47 +0000 (UTC)

Hi Manish Kumar,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello           06:56 PM, 14th Feb                   Bot                   Hi again!           06:56 PM, 14th Feb                     User                    I have returned an order , and till now the credit didn't reflect back in my account           06:57 PM, 14th Feb                   Manish                   Hi, Thank you for contacting us. My name is Manish, I would happy to assist you.           06:57 PM, 14th Feb                   Manish                   Kindly share us with the order id so that we can check the details for you           06:57 PM, 14th Feb                     User                             06:57 PM, 14th Feb                   Manish                   thank you for sharing the details.           06:58 PM, 14th Feb                   Manish                   Please allow us few mins so that we can 
 check the details for you           06:58 PM, 14th Feb                     User                    order 6262004150.           06:59 PM, 14th Feb                     User                    Ok           06:59 PM, 14th Feb                   Manish                   Thank you for your patience.           07:01 PM, 14th Feb                   Manish                   We apologise for the inconvenience caused to you.           07:01 PM, 14th Feb                   Manish                   Please note that as we can check the refund has been processed from our side on 1/17/2021           07:02 PM, 14th Feb                   Manish                   We request you to please we request you to please share your bank statement form from Jan 8, 2021 to Feb 13, 2021           07:04 PM, 14th Feb                   Manish                   so that we can raise it to the finance team properly.           07:05 PM, 14th Feb                   Manish                   Hi, I'm not getting a respo
 nse from you. Are we still connected?           07:08 PM, 14th Feb                   Manish                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           07:09 PM, 14th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2100601