Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 14 Feb 2021 13:13:53 +0000 (UTC)

Hi Manish Kumar,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi           04:53 PM, 14th Feb                     User                    i have placed 2 orders , could u check when i can pick it from the store           04:55 PM, 14th Feb                     User                    Order #6273270828  Order #6272911296           04:56 PM, 14th Feb                   Manish                   Hi, Thank you for contacting us. My name is Manish, I would happy to assist you.           04:57 PM, 14th Feb                     User                    hi           04:57 PM, 14th Feb                     User                    is it ready to collect from the store ?           04:58 PM, 14th Feb                     User                    ?           05:03 PM, 14th Feb                     User                    your home delivery takes only 3-5 days then why collect in store is taking more than 2 days           05:04 PM, 14th Feb                   Manish                   than you for sharing the details.           05:05 PM, 14th Feb                   Manish                   Please stay on hold while I retrieve the information.           05:05 PM, 14th Feb                     User                    ok           05:05 PM, 14th Feb                   Manish                   Thank you for your patience.           05:11 PM, 14th Feb                   Manish                   Please note that as we can check your order has been processed at the warehouse and it ready to be shipped from the warehouse to the store.           05:11 PM, 14th Feb                   Manish                   We would like to inform that click and collect orders are usually delivered to the stores and are ready to pick-up within 3 - 5 working days. You’ll receive an SMS and an email when your order is ready for collection.           05:12 PM, 14th Feb                     User                    both the orders ?           05:12 PM, 14th Feb                   Manish                   yes both the orders.           05:12 PM, 14th Feb                   Manish                   Please let us know if you have any other query.           05:12 PM, 14th Feb                     User                    alright           05:12 PM, 14th Feb                     User                    thanks           05:12 PM, 14th Feb                   Manish                   It was a pleasure assisting you. Thank you for shopping with us and have a wonderful day.           05:13 PM, 14th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2099785