Subject: Ticket Assigned - Conversation with Cold Bus
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 14 Feb 2021 12:47:28 +0000 (UTC)

Hi Manish Kumar,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Cold Bus Cold Bus                    [email-masked]           04:35 PM, 14th Feb                     Cold Bus                    My order has cancelled from your side what about about refund of payment?           04:36 PM, 14th Feb                   Manish                   Hi, Thank you for contacting us. My name is Manish, I would happy to assist you.           04:39 PM, 14th Feb                   Manish                   Thank you for your patience.           04:42 PM, 14th Feb                   Manish                   Please be informed that as we can check there are two orders from your email id with order ids 8235520716 and 8235522611           04:43 PM, 14th Feb                   Manish                   the order id 8235522611 has not been placed successfully as the payment was unsuccessful.           04:43 PM, 14th Feb                   Manish                   however the order id 8235520716 has been placed successfully.           04:44 PM, 14th Feb                   Manish                   We would like to inform that click and collect orders are usually delivered to the stores and are ready to pick-up within 2 - 3 working days. You’ll receive an SMS and an email when your order is ready for collection.           04:47 PM, 14th Feb                   Manish                   It was a pleasure assisting you. Thank you for shopping with us and have a wonderful day.           04:47 PM, 14th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2099615